COVID-19 has forever changed the experience of being a customer, an employee, a citizen and a human. As such, it is changing human attitudes and behaviours today and forcing organizations to respond. However, the need to respond won’t end when the virus’s immediate threat eventually recedes.
Join Claude Chaffiotte, CEO of Accenture Interactive, as he presents five major human implications related to people's behaviour today and after COVID that are likely to shape a new human experience.
Find out how you should:
- rethink your marketing
- review your customer experience
- develop new strategies
Take advantage of this opportunity to ask him your questions and get answers adapted to the reality of your organization.
- 2 p.m. Introduction and presentation of your speaker
- 2:05 p.m. Accenture presentation
- 2:40 p.m. Audience Q&A
- 3 p.m. Closing remarks