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Responding to objections with tact and confidence, an asset to your business

Seek to understand before being understood. Trade your boxing gloves for white ones Training The speech will be delivered in French.



  • To learn how to better counter objections
  • To understand the real nature of objections
  • To become more assertive and foster harmonious discussions
  • To deal calmly with tense situations
  • To transition away from the defensive approach (boxing gloves) through practical exercises
  • To change your own perceptions

What will you learn ? Who is it for


Members Non members
Ticket(s) $169 * $239 *

Contact et informations

By phone:

514 871-4001

Comments and suggestions

Line Leblond
Project Manager, Training

The workshop expenses are tax deductible (provicial and federal).

The cost of the workshop is eligible as an expense under the 1% Training Investment.

No reservations, cancellations or refunds after the registration deadline. Participant substitutions are accepted at no extra charge until the event is held. Please note that only substitution notices sent by email at will be accepted.


Chamber of Commerce of Metropolitan Montreal

393 Saint-Jacques Street, Suite 200
Montréal, Québec
H2Y 1N9


Get directions


  • The danger one’s perceptions pose in communications
  • The definition of an objection in business
  • The various types of objections
  • The reasons why people object
  • How to control your reactions to objections
  • How to respond to objections appropriately
  • What to do if the tone becomes aggressive


Directors, managers, team leaders and all individuals who have to defend their ideas or projects in front of groups.

Discover how to counter objections optimally, and maybe even leverage them as perfect opportunities to move things forward!

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